WARRANTY INFO.

At RocKen Radios, I take great pride in being a one-man operation, crafting custom Bluetooth speakers from unconventional items such as Jerry cans, ammo cans, and even gun cases. Quality and customer satisfaction are my top priorities, and I offer the following detailed warranty:

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1. Warranty Coverage:

My warranty ensures the quality of each custom Bluetooth speaker and covers any manufacturing defects or construction-related faults.

2. Warranty Duration:

Your purchase is protected by this warranty for an initial 4-month period starting from the delivery date.

3. Warranty Exclusions:

This warranty does not cover damage resulting from misuse or abuse of the product, accidents, unauthorized modifications, or negligence. Normal wear and tear, including natural occurrences such as scratches, dents, or minor cosmetic imperfections, are also not covered.

4. Service Charges:

After the initial 4-month warranty period, any necessary servicing may incur a service charge. This helps maintain the quality of my services and supports ongoing craftsmanship.

5. How to Claim Warranty:

To initiate a warranty claim within the first 4 months of your purchase, please reach out to me directly at Rockenradios@gmail.com. I, as the sole craftsman behind your custom Bluetooth speaker, will personally guide you through the warranty claim process.

6. Assurances as a Small Business:

I want to emphasize that as a one-man operation, I am deeply committed to your satisfaction. However, I am also a small artisanal business with limited resources. While I strive to provide the best possible service and product quality, I may not have the same resources and infrastructure as larger companies. Therefore, I ask for your understanding in situations that are beyond my control, and I will do my utmost to resolve any issues promptly.

As a one-man show, I'm all about your satisfaction and top-notch quality. My warranty backs this up. Thanks for choosing my custom creations and supporting my small business!